Terms & Conditions of s99sl

The following definitions apply throughout these Terms and Conditions:

• "Platform" refers to the s99sl website accessible at https://s99sl.net, including all sub-pages, mobile interfaces, and associated services.
• "Member" / "User" means any individual who has successfully registered a verified account on the s99sl platform.
• "Account" means the individual registered account created by a Member, through which all betting, gaming, and financial transactions are conducted.
• "Balance" means the total IDR-denominated funds held in a Member's s99sl wallet, including both real-money and bonus funds where applicable.
• "Bonus Funds" means promotional credits granted by s99sl to a Member's account subject to wagering requirements and other conditions.
• "Real Money Funds" means funds deposited directly by the Member via a supported payment method and credited to the real-money portion of the wallet.
• "Wager" or "Bet" means any financial stake placed on a game outcome, sportsbook market, or other event available on the platform.
• "Wagering Requirement" means the total amount a Member must wager (turnover) before bonus funds become eligible for withdrawal.
• "KYC" means Know Your Customer — the identity and document verification process required to confirm a Member's eligibility and identity.
• "IDR" means Indonesian Rupiah, the sole currency used for all transactions on the s99sl platform.
• "WIB" means Western Indonesia Time (UTC+7), the default timezone for all platform timestamps, draw times, and customer service hours.

Use of the s99sl platform is restricted to individuals who meet all of the following eligibility criteria at the time of registration and throughout the duration of their membership:

• You must be a resident of Indonesia and at least 21 years of age. s99sl does not accept registrations from individuals under 21 years of age under any circumstances.
• You must have the legal capacity to enter into a binding agreement under applicable law.
• You must not be subject to any self-exclusion order, whether issued by s99sl or any other gaming operator, that remains active at the time of registration.
• You must not be acting on behalf of another person or as a proxy registrant for any third party.
• You must not be an employee, contractor, agent, affiliate, or immediate family member of an s99sl employee or affiliated entity, unless prior written consent has been obtained from s99sl management.

s99sl reserves the right to request documentary evidence of eligibility at any time. Failure to provide satisfactory documentation within a reasonable period specified by s99sl may result in account suspension and withholding of pending withdrawals pending review.

To access real-money games and sportsbook markets on s99sl, you must register a personal account. The following conditions apply to the registration process and ongoing account management:

• One account per person: Each individual may hold only one active account on s99sl. The creation of duplicate or multiple accounts — whether under the same or different personal details — is strictly prohibited and will result in the suspension or permanent closure of all associated accounts.
• Accurate information: All personal information provided during registration, including your full legal name, date of birth, residential address, and payment account details, must be accurate and truthful. s99sl is entitled to rely on the information you provide and bears no liability for losses arising from inaccurate member-supplied data.
• Account security: You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party. s99sl will not be liable for any loss or damage arising from unauthorised access to your account caused by your failure to keep login details secure.
• Notification of compromise: If you suspect that your account has been accessed by an unauthorised party, you must notify s99sl support immediately at support@s99sl.net so that appropriate security measures can be applied.
• Account closure by member: You may request closure of your s99sl account at any time by contacting support. Any remaining real-money balance will be processed for withdrawal to your verified payment method within the standard processing window, subject to completion of any outstanding KYC requirements.

s99sl operates a Know Your Customer (KYC) verification programme in accordance with responsible gaming and anti-fraud best practices. All Members are required to complete identity verification prior to processing their first withdrawal and may be asked to complete additional verification checks at any subsequent point.

Acceptable KYC documents include, but are not limited to:

• Indonesian National Identity Card (Kartu Tanda Penduduk / KTP) — front and back copies.
• Indonesian Passport — photo page.
• Indonesian Driver's Licence (Surat Izin Mengemudi / SIM) — front and back copies.
• Recent bank statement or e-wallet transaction history (for payment method verification, dated within 90 days).
• Selfie photograph holding the submitted identity document (liveness check), where requested.

Documents must be submitted as clear, legible, colour images or PDFs. Blurred, cropped, or altered documents will not be accepted. s99sl processes KYC submissions within 1–3 business days (WIB). Withdrawals submitted before KYC completion will be held in a pending state until verification is approved.

All KYC data is handled in accordance with s99sl's Privacy Policy. Member documents are stored securely and are not shared with third parties except where required by law or anti-fraud investigation processes.

All financial transactions on the s99sl platform are denominated in Indonesian Rupiah (IDR / Rp). The following conditions apply to deposits and withdrawals:

Deposits

• Deposits may be made via BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, ShopeePay, and LinkAja. Additional payment methods may be added at s99sl's discretion; the current list is displayed in the cashier section of your account.
• Minimum deposit amounts are displayed in the cashier at the time of transaction. Deposits below the stated minimum will not be credited and will be returned to the originating payment account.
• Deposits are typically credited to your s99sl wallet within minutes of successful payment confirmation. In rare cases involving bank or e-wallet processing delays, crediting may take up to 60 minutes. If a deposit is not reflected within this window, contact s99sl support with your payment confirmation details.
• s99sl does not charge a fee on deposits. However, your bank or e-wallet provider may apply their own transaction charges, which are beyond s99sl's control.

Withdrawals

• Withdrawals must be made to a payment account registered in your own name. Third-party withdrawals are not permitted under any circumstances.
• Minimum and maximum withdrawal amounts are displayed in the cashier at the time of the request. s99sl reserves the right to adjust these limits without prior notice, except where a change would materially affect a pending withdrawal request already in the processing queue.
• Standard withdrawal processing time is 15 minutes to 3 business hours (WIB) for verified accounts. First-time withdrawals and accounts with pending KYC requirements may take longer. s99sl will notify you by email if your withdrawal is subject to additional review.
• s99sl reserves the right to conduct enhanced due-diligence checks on withdrawal requests that exceed certain thresholds or display patterns inconsistent with normal member activity.
• Bonus funds that have not met the applicable wagering requirements are not eligible for withdrawal and will not form part of any withdrawal calculation.

s99sl offers a range of promotional incentives to eligible Members. All bonuses are subject to the specific terms communicated at the point of offer, and the following general conditions apply to all promotions unless otherwise stated:

• Wagering requirements: Bonus funds carry a wagering (rollover) requirement that must be fulfilled before any portion of the bonus or associated winnings can be withdrawn. The applicable multiplier is stated on each promotion's detail page.
• Eligibility: Unless stated otherwise, promotional bonuses are available to verified Indonesian members who have made at least one qualifying real-money deposit. s99sl reserves the right to exclude specific members from individual promotions based on account history or activity.
• Game contributions: Different game types contribute different percentages toward wagering requirements. Typically, slots contribute 100%, while live casino games and sportsbook bets contribute a lower percentage as stated per promotion. Playing bandar ceme (Indonesia's popular card game) or roulette may carry a reduced contribution rate.
• Bonus expiry: Unclaimed bonuses and unmet wagering obligations expire within the timeframe specified on the individual promotion. Expired bonuses and associated pending winnings will be removed from the account without notice.
• Abuse prevention: s99sl actively monitors for bonus abuse, including but not limited to: matched betting using the same IP address, device, or payment method across multiple accounts; placing opposing bets to guarantee returns; and any pattern of activity designed to extract bonus value without genuine play intent. Any Member found to be abusing the bonus system will have their bonus funds voided and may have their account suspended.
• Modifications: s99sl reserves the right to modify, cancel, or substitute any promotion at any time. Changes will not affect bonuses already activated by eligible Members prior to the date of modification.

The s99sl platform offers a range of gaming products including a live casino, sportsbook, slots, card games, and crash games. The following general rules apply across all product verticals:

• Game-specific rules: Each game category is governed by its own set of rules, which are accessible within the game interface or the relevant product lobby. Members are responsible for reading and understanding these rules before placing any wager.
• Sportsbook: All sportsbook bets are subject to the odds displayed at the time the bet is confirmed. s99sl reserves the right to void bets where an obvious pricing error has occurred. Mix parlay (accumulator) bets are subject to all-legs-must-win conditions unless a specific insurance or partial-cash-out promotion is active. For bola bets involving voor bola (Asian handicap), the handicap line and applicable rules are displayed on the bet slip at confirmation.
• Live casino: Results from live dealer games are final once the round is closed by the dealer. Disconnections occurring during a live round will not entitle the Member to a re-deal or void bet, except where a demonstrable platform-side error caused the disconnection. In such cases, Members should contact support within 24 hours with the relevant round ID.
• Slots and crash games: All slot outcomes are determined by certified random number generators (RNG). Crash game results are generated by provably fair algorithms. RNG certifications are available upon request from s99sl support.
• Minimum and maximum stakes: Minimum and maximum bet limits apply per game and per round. These limits are displayed within the game interface. s99sl reserves the right to adjust stake limits at any time.
• System errors: In the event of a technical malfunction affecting game outcomes, s99sl reserves the right to void the affected round(s) and return stakes to the Members' accounts. s99sl will not honour payouts generated as a result of a software or display error.

s99sl is committed to providing a safe and responsible gaming environment. The platform offers the following tools, accessible from your account dashboard at no charge:

• Deposit limits: Set daily, weekly, or monthly deposit caps to manage your spending. Limit reductions take effect immediately; increases are subject to a 72-hour cooling-off period.
• Session time limits: Configure maximum session durations after which you will be automatically logged out.
• Self-exclusion: Request a temporary or permanent self-exclusion via the support team. Temporary exclusions range from 30 days to 12 months; permanent exclusion cannot be reversed.
• Reality check reminders: Enable timed pop-up notifications displaying your session duration and net betting activity.

If you feel that gambling is adversely affecting your finances, relationships, or mental health, please contact our support team at support@s99sl.net to discuss self-exclusion options. For additional support, we recommend seeking guidance from a qualified mental health professional or a local problem gambling helpline. s99sl takes responsible gaming seriously and will respond to all such requests with sensitivity and confidentiality. All use of the platform is restricted to adults aged 21 and over.

For further information, please visit the Responsible Gaming page.

The following activities are strictly prohibited on the s99sl platform. Any Member found engaging in prohibited conduct will be subject to immediate account suspension, permanent closure, and forfeiture of balance, at s99sl's sole discretion:

• Creating or operating more than one registered account, whether under your own identity or another person's details.
• Using automated software, bots, scripts, or artificial intelligence tools to place bets, exploit game mechanics, or interact with the platform in any non-human manner.
• Exploiting software bugs, pricing errors, or system malfunctions to generate profit. Any winnings derived from such exploitation will be voided.
• Engaging in any form of collusion, chip-dumping, or coordinated play in card game or poker environments with the intent to manipulate outcomes.
• Using the platform to launder funds or to process transactions on behalf of third parties.
• Providing false, misleading, or fraudulent documentation during registration or KYC verification.
• Accessing or attempting to access the accounts of other Members without authorisation.
• Engaging in any activity that places an unreasonable load on s99sl's infrastructure or interferes with the platform's normal operation.

All content on the s99sl platform — including but not limited to the s99sl brand name, logo, website design, user interface elements, text, graphics, game interfaces, and promotional materials — is the exclusive intellectual property of s99sl or its licensed content partners. Nothing in these Terms and Conditions transfers any intellectual property rights to Members.

Members are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only. Any reproduction, distribution, modification, or commercial exploitation of s99sl content without prior written authorisation is strictly prohibited and may result in legal action.

To the fullest extent permitted by applicable law, s99sl's total aggregate liability to any Member in connection with these Terms and Conditions — whether arising in contract, tort, negligence, or otherwise — shall not exceed the total amount deposited by that Member in the 30-day period immediately preceding the event giving rise to the claim.

s99sl expressly excludes all liability for:

• Any loss of profits, revenue, data, or goodwill, whether direct or indirect.
• Losses arising from internet connectivity failures, device malfunctions, or third-party payment processing delays that are beyond s99sl's reasonable control.
• Inaccurate odds, scores, or statistics provided by third-party data feeds, where s99sl has acted in good faith on the information available.
• Any loss arising from a Member's failure to comply with these Terms and Conditions, including use of the platform by ineligible persons.

Nothing in this clause limits s99sl's liability for fraud, wilful misconduct, or any liability that cannot be excluded by law.

s99sl collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms and Conditions by reference. By registering on s99sl, you consent to the collection and use of your personal data as described in the Privacy Policy.

Key data practices include:

• Personal data is used to verify your identity, process transactions, deliver customer support, and send promotional communications where you have opted in to receive them.
• s99sl does not sell personal data to unaffiliated third parties. Data may be shared with KYC verification partners, payment processors, and fraud-prevention services solely for the purpose of delivering platform services.
• All data is stored on secured servers protected by industry-standard 256-bit SSL encryption.
• Members may request access to, correction of, or deletion of their personal data by contacting support@s99sl.net, subject to applicable legal retention requirements.

Please review the full Privacy Policy for comprehensive information on s99sl's data practices.

s99sl reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, s99sl will notify active Members by posting a notice on the platform homepage and, where practicable, by sending an email notification to the address registered on the account.

Continued use of the s99sl platform after the effective date of any amendment constitutes acceptance of the revised Terms and Conditions. If you do not agree with an amendment, you must cease using the platform and contact support to request account closure before the amendment's effective date. Your real-money balance will be returned to your verified payment account in accordance with the standard withdrawal process.

These Terms and Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) are governed by and construed in accordance with the laws of the jurisdiction in which s99sl is incorporated and licensed to operate.

s99sl operates as an internationally licensed platform. Indonesian players access the platform in accordance with their own understanding of local laws. s99sl does not represent or warrant that access to or use of the platform is lawful in any specific jurisdiction. It is the Member's sole responsibility to ensure that their use of s99sl complies with the laws applicable to them in their place of residence.

Any formal dispute that cannot be resolved through s99sl's internal support process may be referred to binding arbitration under the rules of an internationally recognised arbitration body as designated by s99sl at the time the dispute is raised. The language of arbitration proceedings shall be English.

For all account enquiries, disputes, complaints, responsible gaming requests, and general correspondence, please contact the s99sl support team using the details below:

• Email: support@s99sl.net (plain text — not a clickable link)
• Support hours: 24 hours a day, 7 days a week, 365 days a year, including all Indonesian national public holidays.
• Response time: Standard enquiries are responded to within 1 business hour (WIB). Complex account or withdrawal disputes may require up to 3 business days.
• Language: Support is available in both English and Indonesian (Bahasa Indonesia), delivered by native Indonesian-speaking agents.

When contacting support regarding an account issue, please include your registered username, the last four digits of your primary payment account, and a clear description of the matter. This enables the team to locate your account quickly and resolve your query efficiently.